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General Terms

GENERAL TERMS AND CONDITIONS 
to Contract for sale of goods

I. GENERAL PROVISIONS
1.1. These GENERAL TERMS AND CONDITIONS, hereinafter referred to as (GTC), are standard contractual terms that apply to all commercial transactions for the sale of goods concluded between “HEALTHY BARS” LLC., a limited liability company established and existing under the laws of the Republic Bulgaria, entered in the Commercial Register under UIC 203356338, VAT number BG203356338, with registered seat and management address: 41 Rozhen Blvd.,  1271 Sofia, Bulgaria, hereinafter referred to as “HEALTHY BARS” by one party and a natural or legal person hereinafter referred to as the “Buyer”.
1.2. “HEALTHY BARS” LLC. is a company engaged in the production of protein bars (“Good/s”).
1.3. The sale of the goods is carried out on the basis of an Order Confirmation Form concluded between HEALTHY BARS and the Buyer  (“Order “) and these General Terms and Conditions. These General Terms and Conditions are binding on HEALTHY BARS and on the Buyer, unless otherwise expressly agreed between them in the Order Confirmation Form.
1.4. All terms and conditions offered by the Buyer, respectively contained in the General Terms and Conditions of the Buyer, which lead to a change or are in conflict with these General Terms and Conditions, do not bind HEALTHY BARS. Any amendment or supplement to these General Terms and Conditions is valid only if it is accepted by HEALTHY BARS in writing. 
1.3. These General Terms and Conditions are published in a prominent place on the HEALTHY BARS website,
https://healthybars.eu/en/page/gtc/general-terms

II. CONCLUSION OF A CONTRACT 
2.1. HEALTHY BARS provides the Buyer with an Order Confirmation Form for, which has the force of a contact between the parties. The Order Confirmation Form contains detailed information about the specific order of the Buyer. 
2.2. A contract for sale of goods is considered concluded after both parties sign the Order confirmation form. HEALTHY BARS is obliged to fulfill the Buyer’s order only after HEALTHY BARS has signed the Order Confirmation Form and the contract is concluded. Any special requirements and conditions by the Buyer are binding on HEALTHY BARS only if they are entered in the Order Confirmation Form. Any special requirements may be subject to charge according to costs of HEALTHY BARS.
2.3. The answers to inquiries provided by HEALTHY BARS do not constitute a proposal for concluding a contract and do not bind HEALTHY BARS in any way.
2.4. Commitments or additional agreements, as well as additions and amendments to the Contract of any kind, will be valid only if they are explicitly confirmed by HEALTHY BARS in writing through a signed document.

III. PRICES. PAYMENT
3.1. The price of the goods is entered in the Order Confirmation Form. Prices indicated in a response to an inquiry may be changed by HEALTHY BARS due to changes in the prices of materials, products, energy, etc. before concluding a contract by signing the Order Confirmation Form. If by any reason the order is delayed from the Buyer, HEALTHY BARS reserves its right to modify prices, conditions of sale or cancel the Order.
3.2. HEALTHY BARS has the right to change its price list at any time, according to its own pricing policy. Prices sent in enquiries or price lists are non-binding and may be subject to change at any time. 
3.3. Any special requirements of the Buyer for the goods or the order may be subject to additional payment and should be confirmed in writing by HEALTHY BARS. 
3.4. The final price of the goods is the one specified in the Order Confirmation Form. The prices does not include VAT or other due fees, taxes, import taxes etc. Unless explicitly stated otherwise, the price does not include costs for delivery of the goods.
3.5. Pallet costs are not included in the final price of the goods.  
3.6. The method of payment is specified in the Order Confirmation Form. The Order Confirmation Form shall indicate whether an advance payment is due and in what amount, respectively whether a deferred payment of the price has been agreed between HEALTHY BARS and the Buyer and under what conditions.  
3.7. When the Order Confirmation Form does not explicitly mention the method of payment, the Buyer must pay in advance the price of the goods. Before receiving payment of the price under the Order Confirmation Form, HEALTHY BARS does not include the goods ordered by the Buyer in its production schedule according to section IV Production of the goods. In this case HEALTHY BARS is not considered to be in delay and does not owe compensation for delay to the Buyer.  
3.8. When the Order Confirmation Form provides for advance payment of part of the price, HEALTHY BARS includes the goods ordered by the Buyer in its production schedule only after receiving the advance payment from the Buyer. In this case HEALTHY BARS will not be considered to be in delay and does not owe compensation for delay to the Buyer. 
3.9. The Order Confirmation Form may provide for deferred payment for the Buyer. In this case, the Order Confirmation Form shall specify the term of the deferred payment, as well as the credit limit of the Buyer. HEALTHY BARS enters the term for payment in the invoice issued under the Order Confirmation Form with the Buyer. 
3.10. In case the Buyer has made more than one order of goods with more than one Order Confirmation Form, the credit limit of the Buyer is the total credit limit for all orders which are in production, produced and dispatched (and unpaid good) made by the Buyer. Upon reaching the credit limit under an Order Confirmation Form, HEALTHY BARS has the right to refuse to perform their obligations under the Order Confirmation Form until it receives an advance payment from the Buyer in the amount of the price of the goods under the respective Order Confirmation Form. 
3.11. All payments by the Buyer are made by bank transfer to a bank account specified by HEALTHY BARS. The payment is considered made after the bank account of HEALTHY BARS is credited with the amount due.
3.12. The EURO bank account of HEALTHY BARS is:
Holder: HEALTHY BARS OOD
Bank:         UniCredit Bulbank AD
BIC code:     UNCRBGSF
IBAN:         BG93UNCR70001523068243
3.13. In case of change in the bank accounts of HEALTHY BARS, the same is obliged to notify the Buyer in writing within 3 (three) working days from its change.
3.14. All bank fees due in connection with money transfers from the Buyer to HEALTHY BARS are entirely at the expense of the Buyer, so that HEALTHY BARS receives the full value according to the Order Confirmation Form or Invoice. 

IV. PRODUCTION AND PACKAGING OF GOODS
4.1. HEALTHY BARS manufactures the goods on the basis of an Order Confirmation Form signed between HEALTHY BARS and the Buyer. HEALTHY BARS produces the goods according to its own production schedule. 
4.2. The terms for production of the goods are between 4 and 15 weeks and they depend on the workload of HEALTHY BARS and its production schedule. HEALTHY BARS does not work and does not produce goods during official Bulgarian holidays. The term for production of the goods begins to run after:
a) confirmation of the order, receipt of advance payment by HEALTHY BARS (if required) for repeat orders without changes
b) and final confirmation of the design, texts, images, graphics for printing on packaging material (if provided) for new designs or orders with changes in designs
4.3. In the Order Confirmation Form the Buyer has the opportunity to indicate the period in which he/she wishes to receive the manufactured goods. This term is not binding on HEALTHY BARS and the latter is not obliged to comply with it. HEALTHY BARS will do its best to comply with the request of the Buyer. 
4.4. After preparing a production schedule, HEALTHY BARS notifies the Buyer of the expected date for production and delivery of the goods. HEALTHY BARS reserves the right to unilaterally change the expected date for production and delivery by undertaking to notify the Buyer in writing of the circumstances and indicate the new deadline for production of the goods. In this case HEALTHY BARS is not considered to be in delay and does not owe compensation for delay to the Buyer.
4.5. In the event that the Order Confirmation Form provides for advance payment of part or total of the price under the Order Confirmation Form, HEALTHY BARS does not include the goods ordered by the Buyer in the production schedule before receiving the planned advance payment. 
4.5. In case the Buyer wishes to postpone the date of delivery of the goods, the latter should receive a written confirmation from HEALTHY BARS that the production and delivery of the goods may be postponed to a later date. In case the Buyer does not receive the written confirmation of HEALTHY BARS for postponement of the production and delivery, the goods will be produced according to the production schedule of HEALTHY BARS and will be delivered within the term specified by HEALTHY BARS.   
4.6. In the production of the goods HEALTHY BARS complies with the special requirements and conditions of the Buyer, only if those special requirements and conditions were entered in the Order Confirmation Form. If the Buyer has not specified special requirements and conditions in the Order Confirmation Form, then HEALTHY BARS is not obliged to comply with them and will not accept complaints or claims from the Buyer in connection with such requirements and conditions. 
4.7. HEALTHY BARS packs the goods in commercial packaging with packaging materials (Printed foil and Printed display box) where the designs for print are provided by the Buyer.  
4.8. The Buyer has the obligation to prepare at his own expense and responsibility the design, texts, images, graphics, etc., of commercial packaging and provide them to HEALTHY BARS. The provided packaging materials are with printed on them design, text, images, graphics, etc. The Buyer is fully responsible for whether the designs, texts, images, graphics, etc. provided to HEALTHY BARS meet the applicable legal requirements for the ordered products in the countries the products are entitled for sale.
4.9. HEALTHY BARS has no obligation and is not responsible for the design, texts, images, graphics, print quality, etc., of the commercial packaging.
4.10. In case of a change in the product specifications, HEALTHY BARS notifies the Buyer of the changes made. The Buyer is responsible for making changes in the design, texts, images, graphics, etc., of the commercial packaging regarding the new product specifications, if such a change is necessary. HEALTHY BARS is not responsible if the Buyer does not make the necessary changes as soon as possible after receiving the updated specifications. 
4.11. The Buyer undertakes to maintain all rights to use the respective trademarks, licenses, consents and permissions in connection with the design, texts, images, graphics, etc. printed on the commercial packaging of the goods. 
4.12. For all packaging materials with changes in design, specification, size etc, the old packaging materials will be used first until depletion. Only after depletion of any of the packaging material, the new packaging shall be used. If the Buyer requests to change the packaging before depletion, the Buyer shall cover the costs for the remaining packaging materials together with cost for disposal.
4.13. Healthy Bars LLC can keep packaging materials in stock for up to 6 months after receiving the packaging. If the Buyer did not make an order for these designs, Healthy Bars LLC reserves their right to dispose of the remaining total amount of packaging in stock and charge the Buyer disposal fee.                                                                                                                                                                                                                                                         4.14. Packaging tools cost: we pass on to you the actual initial printing costs (printing blocks, clichés, engraving, die-cut tools, storage of tools etc.) for your new packaging materials with your design that we have to pay the suppliers of foils and cartons. We can fit up to 4 designs (4 printing lanes of foil) from the same product group with the same dimensions of the packaging per print run, only if the colors of all designs combined allow for it. If the Customer wants to order products with different dimensions and/or the colors for printing do not allow combinations of the designs, tools costs apply for each combination of printing. If the Customer decides to add new flavors from the same product group on a later stage, which initially were not printed, new packaging tools costs apply. For repeat orders without any changes, there is no initial printing tools cost required. If there are changes in the combinations of the printing, dimensions, designs etc, Healthy Bars LLC will transfer the charges that occur for the new set of tools. This includes, but is not limited to: Combinations of old designs printing with new designs, completely new sets of designs, design updates, dimensions changes, updates of designs etc.

4.15. Production tolerance is + – 15% (Plus minus fifteen percent) if the order is below 1200 kg per SKU. If the order per SKU is above 1201 kg, the production tolerance is + – 10% (Plus minus ten percent).

 

V. DELIVERY OF GOODS
5.1. The delivery of the goods is carried out under the conditions of the ExWorks Bul. Rozhen 41, Sofia, Bulgaria, Incoterms 2020, if not agreed otherwise.
5.2. HEALTHY BARS notifies the Buyer in writing of the scheduled date for manufacturing of the goods. Transfer of ownership shall be made within 10 calendar days from the date of manufacture of the goods. 
5.3. The Buyer organizes the transport of the goods and notifies HEALTHY BARS of the day and time of transport, as well as driver’s name and phone number, truck plate numbers etc, in order to prevent theft and fraud.
5.4. In case the Buyer does not organize transportation of the goods within the term under 5.3. and 5.2., HEALTHY BARS may charge the Buyer a fee for storage of the goods in the amount of 9 (nine) euros per day per pallet. HEALTHY BARS may charge a fee for storage of the goods in the hypothesis under art. 5.10., when the Buyer has failed to organize a new transport of the goods that meets the requirements for transportation and storage.
5.5. In the hypothesis of art. 5.4. the Buyer can receive his goods after payment of all due fees for storage of goods during the delay. 
5.6. HEALTHY BARS does not store manufactured and ready for delivery goods for a period longer than 40 (forty) calendar days from the date of its production. 
5.7. All transport costs are at the expense of the Buyer, unless otherwise agreed in writing.
5.8. HEALTHY BARS is obliged to hand over the goods to the Buyer or to a carrier specified by the Buyer, for this purpose HEALTHY BARS will perform all actions in connection with the loading of the goods on the organized transport. 
5.9. The Buyer is obliged to organize the transport of the goods to the address chosen by him. The Buyer undertakes the organized transport to meet the following conditions and requirements: 
•    The temperature of transport and storage of the goods must be between 10 ° C – 23 ° C;
•    The goods must be stored under the following conditions: store in a clean, dry and cool place, away from direct sunlight. Storage temperature should be between 10 ° C – 23 ° C. Relative humidity should not exceed 70%.
•    Loading of the goods can be done from Monday to Friday on workdays between 13:00 and 16:00 local time. 
•    The Buyer shall inform logistics department of Healthy Bars at least 24 hours before loading in order to book a slot for loading. 30 minutes before arrival of the vehicle, the Buyer shall inform Healthy Bars for confirming the slot. 
5.10. HEALTHY BARS reserves the right to refuse to load the goods if the temperature, humidity, hygiene or other safety requirements are not met in relation to the transport organized by the Buyer.
5.11. Upon a written request from the Buyer, confirmed by HEALTHY BARS, the latter may arrange the transportation of the goods on behalf and at the expense of the Buyer to a place indicated by the latter. In this case, the Buyer pays all due costs in connection with the transportation of the goods. In this case, the obligations of HEALTHY BARS to the Buyer are considered fulfilled from the moment of loading of the goods on the organized transport.
5.12. When handing over the goods, HEALTHY BARS provides the Buyer or a third party (carrier) specified by the Buyer with an Invoice, Packaging list, which shows the range, quantity and quality of the delivered goods, and Quality Certificate. The packaging list is signed by the person to whom the goods are handed over, who is considered to be the authorized representative of the Buyer. The person to whom the goods are handed over should inspect the loaded goods and object if the goods do not meet the range, quantity described in the goods receipt, or if the goods are not placed in packages suitable for its transportation. 
5.13. The right of ownership over the goods is transferred by HEALTHY BARS to the Buyer after full payment of the price of the goods according to the conditions stipulated in the Order Confirmation Form and in the present General Terms and Conditions.
5.14. From the moment of delivery of the goods by HEALTHY BARS to the Buyer or of the organized transport, the risk of loss of the goods passes to the Buyer. 
            
VI. QUALITY OF THE GOODS
6.1. The quality of the goods must comply with the current unified regulations in the European Union. 
6.2. All goods manufactured by HEALTHY BARS shall be subject to product weight tolerance standards in accordance with Directive № 76/211 / EEC of 20 January 1976.
6.3. The standards for tolerance of energy values according to Regulation № 1169/2011 of the European Parliament and of the Council of 25.10.2011 are applied to all goods produced by HEALTHY BARS to provide food information to customers. 
6.4. The standards for the values of vitamin tolerance according to Regulation № 1924/2006 of the European Parliament and the Council of 20.12.2006 are applied to all goods produced by HEALTHY BARS on nutrition and health claims made on foods and on the basis of Regulation № 1925/2006 of the European Parliament and of the Council of 20 December 2006 on the intake of vitamins, minerals and certain other substances in food. 
6.5. All goods manufactured by HEALTHY BARS are subject to the standards and requirements for the control of foreign bodies in accordance with Regulation № 852/2004 of the European Parliament and of the Council of 29 April 2004 on food hygiene. 
6.6. The tolerance of the foil packaging sealing – side, top, bottom, length and width is according to the standards of HEALTHY BARS. The size of the foil, dimensions of the product inside the foil, dimension of the packed product inside the display box, dimensions of the display box, dimensions of the carton box, placement of the carton boxes on the pallet are according to the standards of HEALTHY BARS. All claims regarding these topics, if not confirmed in advance by HEALTHY BARS, will not be accepted.
6.7. In case of doubt about the quality of the goods, the Buyer may perform an analysis of the purchased goods in one of the following international laboratories – SGS, Intertek, Beureau Veritas. Analyzes of goods performed by laboratories other than those mentioned in the previous sentence are not considered valid and do not bind HEALTHY BARS with their results.
6.8. HEALTHY BARS sends to the Buyer a specification for each separate type of goods. The goods under the Order Confirmation Form correspond to the specification last sent by HEALTHY BARS to the Buyer. HEALTHY BARS reserves the right to improve the goods and change their specifications at its discretion. The Buyer is responsible for changing the details of the packaging according to the new product specifications. HEALTHY BARS is not responsible if the Buyer does not make the necessary changes as soon as possible after receiving the updated specifications.
6.9. At the request of the Buyer, the goods may be accompanied by a health certificate. The issuance of the health certificate takes 7 (seven) days after the production of the goods. In case the Buyer requests the goods to be sent in a shorter time, the health certificate will not be issued. In this case, however, the Buyer will owe the cost of the health certificate.

VII. COMPLAINTS
7.1.1 The Buyer has no right to refuse acceptance of the goods due to non-compliance with special requirements and conditions of the latter, when these requirements and conditions are not entered in the Order Confirmation Form. 
7.1.2 In the case under the previous paragraph, the representatives of the parties shall draw up and sign a Protocol on Rejected Goods in free form in two identical copies, one for each of the two contracting parties. For goods that the Buyer refuses to accept, HEALTHY BARS is obliged to deliver to the Buyer a new product to replace the refused and meet the requested range, quantity, quality, packaging and price or to send a credit notice to the Buyer. 
7.2. (1) If upon delivery the delivered goods do not meet the standards set by the applicable law and the Order Confirmation Form, as they show a defect in quality and / or composition, all complaints about these discrepancies will be considered only if presented and proved to HEALTHY BARS in writing  within four weeks of shipping. The Buyer is obliged within 2 (two) working days to notify HEALTHY BARS and within 5 (five) working days to return to HEALTHY BARS the goods with defects.
(2) In the cases under the previous paragraph, HEALTHY BARS examines the returned goods and if it finds the presence of the hidden defect indicated by the Buyer, it replaces the returned goods at its own expense. The terms for replacement of the goods are determined according to the production schedule of HEALTHY BARS. 
(3) HEALTHY BARS does not accept complaints about expired goods, as well as goods that are not stored properly by the Buyer in accordance with the specifications specified by HEALTHY BARS. 
7.3. In case of inaccuracies and / or errors in the details of the issued invoice, HEALTHY BARS undertakes to cancel the incorrect invoice and replace it with a new one within 5 (five) working days from the day of the complaint. In all other cases, HEALTHY BARS has the right to refuse to cancel and replace an invoice under a Contract – Request.

VIII. RESPONSIBILITY AND PENALTIES
8.1. The Buyer may withdraw his order. In this case the Buyer will owe the following penalties:
8.1.1. If the Buyer withdraws his order not later than 45 calendar days before the requested delivery date specified by him in the Order Confirmation Form, for which refusal receives the written confirmation of HEALTHY BARS, the Buyer owes HEALTHY BARS a penalty of 30% of the price of the goods.
8.1.2. If the Buyer withdraws his order between the 20th calendar day and the 44th calendar day before the requested delivery date specified by him in the Order Confirmation Form, the Buyer owes HEALTHY BARS a penalty of 60% of the price of the goods.
8.1.3. If the Buyer withdraws his order with less than 20 calendar days before the requested delivery date specified by him in the Order Confirmation Form, the Buyer shall owe a penalty in the amount of the full price of the goods.
8.1.4. In case the Buyer withdraws the Request in any of the above cases, the Order between the parties is considered terminated.
8.2. In case of late payment by the Buyer to HEALTHY BARS, the Buyer owes HEALTHY BARS a penalty in the amount of the interest rate used by the European Central Bank for its most recent main refinancing operation before the first calendar day of the respective six months, increased by 7 (seven) percentage points, from the value of the amounts due for each day of delay until its final payment. 
8.3. The Buyer undertakes to pay to HEALTHY BARS all expenses incurred by the latter for the collection of overdue debts from the Buyer to HEALTHY BARS.
8.4. HEALTHY BARS is not liable for indirect and unforeseen damages caused to the Buyer and / or third parties. HEALTHY BARS is not liable for damages caused by the use of goods / services by the Buyer and / or its customers.
8.5. The liability of HEALTHY BARS to the Buyer and / or third parties, if such objectively exists and is proved in connection with goods delivered by HEALTHY BARS, is limited to the value of the goods in connection with which the liability of HEALTHY BARS arose. HEALTHY BARS shall not be liable for incidental, consequential, special or punitive damages of any kind, including damages for delay, loss of profits or lost profits, damage to business or reputation that may arise in connection with and on the occasion of these General Terms and Conditions and the Contract between the parties.
8.6. HEALTHY BARS will not be bound by and will not be obliged to comply with any obligations to the Buyer in case of force majeure, including but not limited to: explosions, fires or floods, protests, riots, public riots, terrorist acts , government actions, labor disputes, traffic congestion, strikes or other actions of professional organizations, restrictions on imports and / or exports, embargoes, equipment damage, failure of HEALTHY BARS suppliers to supply HEALTHY BARS products and raw materials as and any circumstances that impede the normal delivery of HEALTHY BARS products, as well as any similar circumstances that affect HEALTHY BARS subcontractors or suppliers. During such force majeure, the performance of the obligations of HEALTHY BARS is postponed for the period during which the relevant circumstance was present. In case of force majeure for a period longer than 3 months, each of the parties has the right to terminate the part of the Contract whose performance has been suspended, with immediate effect, notifying the other party in writing of the termination without compensation in connection with the above. 

IX. CORRESPONDENCE BETWEEN PARTIES
9.1. All correspondence between the parties shall be in writing. For the purposes of these General Terms and Conditions, written form should be understood as a letter or e-mail sent to the email address of one of the parties. 
9.2. Each of the parties undertakes to notify the other party within 3 (three) working days of the change of some or all of its communication addresses.
9.3. If one of the parties fails to fulfill its obligation under the preceding article, any correspondence sent by one party to the last communication address announced by the other party shall be deemed to have been duly sent and received.
9.4. Any correspondence transmitted against the signature of an official representing each of the Parties shall be deemed to have been duly sent and received.

X. CONFIDENTIALITY
10.1. The Parties undertake not to disclose to third parties without the express prior written consent of the other party, directly or indirectly, in writing or orally, through the media or in any other way all or part of the content of the Order Confirmation Form and all other written or oral agreements between the Parties, as well as any other information made known to either Party during or in connection with the performance of the Contract, unless required by law.
10.2. The parties to the agreement have agreed that all information provided and entrusted by the Buyer to HEALTHY BARS and vice versa for the term of the Contract will be considered a trade secret and as such should not be disclosed, unless necessary for its performance.
10.3. The obligation of the parties under this section remains in force indefinitely and is not canceled by termination, cancellation, destruction or performance of the Contract.

XI. PROTECTION OF PERSONAL DATA
11.1. The Parties undertake not to disclose to third parties any personal data of individuals that became known to them in the performance of their obligations under this contract or in any other way, unless such disclosure is required by law or in advance. consent to this has been given by the other party to the Contract and / or the person (s) concerned.
11.2. The parties undertake to process personal data in accordance with the rules and procedures prepared and adopted by each of them, as well as with all regulatory requirements provided for in Regulation (EU) 2016/679 and current Bulgarian legislation.
11.3. For the purposes of the preceding subparagraphs, “personal data” shall mean any information relating to an identifiable natural person, directly or indirectly (eg name, PIN, location, online identifier) or one or more characteristics specific to the physical, physiological, genetic, mental, intellectual, economic, cultural or social identity of that individual (sex, race, ethnic origin, political opinion, trade union membership, sexual orientation, etc.).

XII. OTHERS
12.1. The rights and obligations are personal in relation to the Buyer and the latter may not transfer its rights or obligations, or their exercise or performance to a third party, without the prior written consent of HEALTHY BARS.
12.2 The Buyer and HEALTHY BARS are obliged to protect each other’s rights and legal interests, as well as to keep trade secrets, they have become closely involved in the process of fulfilling the Order Confirmation Form and these General Terms and Conditions.

XIII. ENTRY INFO FORCE 
13.1. These General Terms and Conditions have been prepared on the basis of Art. 16 of the Law on Obligations and Contracts and Article 298 of the Commercial Law and were adopted with Order of the Manager of “HEALTHY BARS” LLC. and enter into force on 01.01.2022 and apply to all Order Confirmation Forms signed after 01.01.2022.
13.2. Amendments to these General Terms and Conditions are valid if they are concluded in writing form with an annex and duly signed by both parties.
13.3. In the event that any of the provisions of these General Terms and Conditions or part of it is declared invalid by a competent authority in the manner prescribed by law, these General Terms and Conditions shall continue to apply to other clauses, respectively to the rest of the affected clause. 
13.4. The laws and regulations of the Republic of Bulgaria shall apply to the issues referred to in the Order Confirmation Form, related to the implementation and interpretation of these General Terms and Conditions.

13.5. As an employer, we appreciate the efforts our employees make and we understand the importance of everyone, working and wishing to work in the company, to protect their name, practice their profession with dignity and develop their career goals. We follow the principles of professional ethics without admitting preference, bias, or prejudice based on race, origin, ethnic and political affiliation, gender, religion or education. The organization does not use child labor. The company complies with all applicable laws and regulations relating to discrimination, harassment and violence. All workers have the right to work without suffering harassment in the workplace

Caring for our workforce goes hand in hand with caring for the environment. We are also committed towards the social and economic development of the regions from which we, as a company, procure our certified raw materials. In our production activity, we are fully guided by international safety and quality standards, as well as sustainable agricultural standards.

13.6. These General Terms and Conditions written on 14.12.2021. and updated on 18.07.2023, 08.10.2024 and 29.10.2024